Your privacy matters to us. This Privacy Policy explains how 24phfun collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Here's a quick look at how 24phfun handles your data. These highlights don't replace the full policy below — please read the complete text for all the details.
Every connection to 24phfun is protected by industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal data are transmitted securely at all times.
24phfun processes personal data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the implementing rules of the National Privacy Commission (NPC).
24phfun does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the Platform.
We collect only the data we actually need. Every piece of information we ask for has a clear, documented purpose — account management, payments, compliance, or support.
Under RA 10173, you have the right to access, correct, and request deletion of your personal data. 24phfun provides clear channels to exercise these rights at any time.
We do not keep your data longer than necessary. Retention periods are tied to legal obligations and operational needs, after which data is securely deleted or anonymised.
This Privacy Policy applies to all users of the 24phfun website and mobile platform. By registering an account or using the Platform, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of the Platform.
24phfun ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("Player," "User," or "you") of the 24phfun online gaming platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It should be read together with our Terms & Conditions, which govern your use of the Platform.
We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the effective date noted at the top. Continued use of the Platform after any update constitutes your acceptance of the revised policy.
For the purposes of the Philippine Data Privacy Act of 2012, 24phfun acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. This means we determine the purposes and means of processing your personal information.
Where we engage third-party service providers to process data on our behalf (for example, payment processors or KYC verification providers), those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only on our instructions and in accordance with applicable data privacy law.
We collect the following categories of personal data from or about you:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Account registration, KYC/AML compliance, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service improvement |
| Usage Data | Games played, wager amounts, session duration, bonus activity | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for legal compliance purposes, in which case we will seek your explicit consent.
We collect personal data through the following means:
24phfun uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, we process your personal data on the following legal bases:
24phfun does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
All third-party processors are contractually required to implement appropriate technical and organisational security measures and to process your data only for the purposes specified by 24phfun.
24phfun uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. 24phfun does not use third-party advertising or behavioural tracking cookies.
24phfun implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 24phfun will notify the National Privacy Commission and affected individuals in accordance with the timelines prescribed under RA 10173 and NPC Circular 16-03.
While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
24phfun retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is not technically feasible, data is rendered inaccessible through secure archiving.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 24phfun:
You have the right to be informed of how your personal data is collected, used, and processed before it is collected.
You may request a copy of the personal data we hold about you, along with information about how it is being processed.
You may request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, as required under RA 10173. We may request proof of identity before processing your request.
The 24phfun Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations administered by PAGCOR. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately via live chat or at the email address in Section 14.
24phfun reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered users via email or an in-Platform notification at least seven (7) days before the changes take effect, where practicable.
The updated policy will be posted on this page with a revised effective date. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint is available on the NPC's official website.
24phfun is strictly for players aged 21 years and older, in line with Philippine gaming regulations under PAGCOR. By accessing 24phfun, you confirm you meet this age requirement. Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for support tools and resources.
Your data is safe with us. Join thousands of Filipino players who trust 24phfun for a secure, fair, and exciting online gaming experience.
Must be 21 years or older. Gambling is addictive. Know when to stop.